Trupanion Interview Project
This project was an interview project given to my by Trupanion, an insurance company for pets. Though I didn't get the job, I enjoyed it and felt I did a good job exploring the dataset. The purpose of the project was to predict customer cancellations in January 2017, from limited information on customers and claims filed.
The approach I took was to predict the lifetime of an account. Using basic machine learning algorithms, this method becomes somewhat limited. In a simple model, the training data would be limited to training on accounts that have cancelled. As we do not have information on the cancellation date of customers who have not cancelled their policies, we introduce a selection bias! In order to properly handle this, we study the data in part using survival analysis, which accounts for this affect.
The left hand navigation bar can be used to jump to different steps of the analysis, or, you can start right here with Data Exploration.
This project was published with permission from Trupanion.